Error Reasons

In the Payment Intents Dashboard you can download a file including the fintoc_error_reason of a payment intent. The possible values are the following:

account_blockedThe bank blocked the transfers service for this account.
account_selection_timeoutThe user didn’t select an account to perform the payment.
bank_connection_errorFintoc had a problem connecting with the selected bank.
bank_not_availableThe selected bank is temporary unavailable.
daily_amount_limit_reachedThe maximum amount available to transfer in the same day was reached.
insufficient_fundsThe account doesn’t have enough money to execute the payment.
login_credentials_lockedThe bank indicated that the user's credentials are locked.
login_invalid_credentialsThe bank indicated that the user's credentials are invalid.
maximum_amount_errorThe amount exceeds the maximum amount allowed for that bank.
mfa_lockedThe multifactor authentication method is locked.
mfa_not_authorizedThe user did not authorize the transfer with their multifactor method.
mfa_unavailableThe multifactor authentication method is unavailable.
minimum_amount_errorThe amount is below the minimum amount allowed to transfer for that bank.
new_contact_amount_limit_reachedThe amount exceeds the maximum amount permitted for new contacts.
new_contact_transfer_number_limit_reachedThe maximum number of transfers for new contacts was reached.
recipient_account_not_allowedThe bank indicated that the recipient account is not allowed to receive transfers.
user_abandon_before_loginThe user abandoned the process before entering their credentials.