Error Reasons
In the Payment Intents Dashboard you can download a file including the fintoc_error_reason
of a payment intent. The possible values are the following:
fintoc_error_reason | description |
---|---|
account_blocked | The bank blocked the transfers service for this account. |
account_selection_timeout | The user didn’t select an account to perform the payment. |
bank_connection_error | Fintoc had a problem connecting with the selected bank. |
bank_not_available | The selected bank is temporary unavailable. |
daily_amount_limit_reached | The maximum amount available to transfer in the same day was reached. |
insufficient_funds | The account doesn’t have enough money to execute the payment. |
login_credentials_locked | The bank indicated that the user's credentials are locked. |
login_invalid_credentials | The bank indicated that the user's credentials are invalid. |
maximum_amount_error | The amount exceeds the maximum amount allowed for that bank. |
mfa_locked | The multifactor authentication method is locked. |
mfa_not_authorized | The user did not authorize the transfer with their multifactor method. |
mfa_unavailable | The multifactor authentication method is unavailable. |
minimum_amount_error | The amount is below the minimum amount allowed to transfer for that bank. |
new_contact_amount_limit_reached | The amount exceeds the maximum amount permitted for new contacts. |
new_contact_transfer_number_limit_reached | The maximum number of transfers for new contacts was reached. |
recipient_account_not_allowed | The bank indicated that the recipient account is not allowed to receive transfers. |
user_abandon_before_login | The user abandoned the process before entering their credentials. |
Updated 29 days ago