> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fintoc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your team

> Invite users to your organization's dashboard, edit or remove them, and recover accounts that are blocked after failed login attempts.

You manage your organization's users from the **Team** section of the dashboard settings. This page explains how to find that section, invite and remove users, and unblock users who are locked out.

To invite, edit, or remove users, you need the **Manage** access level on the Team resource. Among the predefined roles, only Admin includes the **Manage** access level. To learn more about roles and access levels, see [Permission roles](/guides/home/dashboard/permission-roles).

## Open the Team section

1. In the dashboard, click your organization's name at the top of the left sidebar.
2. Select **Settings**.
3. Open the **Team** section.

The Team section lists every user in your organization, along with their role, two-factor authentication (2FA) status, and last login.

## Invite a user

1. In the **Team** section, click **Invite**.
2. Enter the user's email and click **Continue**.
3. Choose a role for the user. You can also select **Custom role** or **Copy permissions from an existing user**. Only Admins can assign the Admin role.
4. If you chose Admin, click **Send invitation**. Otherwise, click **Continue to permissions**, review each access level, and click **Confirm**.

Fintoc sends the user an email with a link to create an account. If the user does not receive the email, open the options menu on the user's row and select **Resend invitation**.

## Edit or remove a user

To edit a user's permissions:

1. In the **Team** section, click the user's row.
2. Change the user's role or access levels.
3. Click **Save changes**.

To remove a user, open the options menu on the user's row and select **Remove**.

You cannot change the role of, or remove, a user who has the Admin role and has already accepted their invitation. An Admin can still grant another Admin permissions per account, such as transfer approval. See [Treasury](/guides/home/dashboard/permission-roles#treasury).

### Make a user an Admin

Only Admins can make another user an Admin. Open the user's row, select **Admin** as the role, click **Save changes**, and then click **Promote to Admin**. You cannot undo this promotion from the dashboard.

## Unblock a locked account

Fintoc blocks a dashboard account in two situations: too many failed password attempts, or too many failed 2FA code attempts.

### Failed password attempts

After too many failed login attempts, the dashboard shows **Account blocked**. Fintoc sends the user an email with instructions to unlock the account. If the user does not receive the email, contact support through the chat.

### Failed 2FA code attempts

The first time a user exceeds the limit of 2FA code attempts, Fintoc blocks the account temporarily. The user can try again after 10 minutes. A 2FA block applies only to the organization where the user exceeded the limit.

If the user keeps failing, Fintoc keeps the account blocked until the user can reset 2FA:

* **For a non-Admin user:** An Admin opens the options menu on the user's row in the **Team** section and selects **Allow MFA reset**. Fintoc emails the user a link to set up 2FA again.
* **For an Admin:** Click **Contact Support** on the blocked screen, or contact support through the chat.