error_reason attribute of a Payment Intent object.
error_reason | Description | Country |
|---|---|---|
bank_account_locked | The bank blocked the transfers service for this account. | 🇨🇱 |
bank_connection_error | Fintoc had a problem connecting with the selected bank. | 🇨🇱 |
bank_not_available | The selected bank is temporarily unavailable. | 🇨🇱 |
amount_limit_reached | The maximum amount available to transfer was reached. | 🇨🇱 |
insufficient_funds | The account doesn’t have enough money to execute the payment. | 🇨🇱 |
login_credentials_locked | The bank indicated that the user’s credentials are locked. | 🇨🇱 |
login_invalid_credentials | The bank indicated that the user’s credentials are invalid. | 🇨🇱 |
maximum_amount_error | The amount exceeds the maximum amount allowed for that bank. | 🇨🇱 |
mfa_authorization_timeout | The user did not authorize the transfer with their multifactor method. | 🇨🇱 |
mfa_invalid_authorization | The bank indicated that the multifactor authorization was invalid. | 🇨🇱 |
mfa_locked | The multifactor authentication method is locked. | 🇨🇱 |
mfa_unavailable | The multifactor authentication method is unavailable. | 🇨🇱 |
new_contact_amount_limit_reached | The amount exceeds the maximum amount permitted for new contacts. | 🇨🇱 |
new_contact_transfer_number_limit_reached | The maximum number of transfers for new contacts was reached. | 🇨🇱 |
recipient_account_not_allowed | The bank indicated that the recipient account is not allowed to receive transfers. | 🇨🇱 |
unresolved_final_status | The bank can’t provide a definite answer on whether this payment was completed or not. This reason will only appear for pending payments that could not be validated after 10 days. | 🇨🇱 |
widget_closed | The user closed the widget before completing the payment. | 🇨🇱/🇲🇽 |
user_left | The user abandoned the payment process before selecting an account or entering their bank account’s credentials. | 🇨🇱/🇲🇽 |
new_payment_intent_in_progress | The user started a new payment intent before completing the previous one, so the original payment intent was canceled. | 🇨🇱/🇲🇽 |
We may add more at any time, so when developing and maintaining your code, you should not assume that only these types exist.