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Manage the accounts that hold your transfer balances. Create accounts to keep balances separate, and retrieve the monthly account statements for each account. The pages in this section explain both tasks.

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Fund your account

In Mexico, you fund an Account in live mode with a Sistema de Pagos Electrónicos Interbancarios (SPEI) transfer in MXN. Send the transfer to the standardized Mexican bank account number (CLABE) in the account’s root_account_number. The deposit appears as an inbound transfer. SPEI is the only funding method. The CLABE doesn’t accept:
  • International transfers, including SWIFT wires.
  • Card payments.
To fund your account from outside Mexico, send the money to a Mexican bank account that can receive SWIFT transfers. Then send the funds from that bank account to your Fintoc CLABE by SPEI.
In test mode, fund your account with a simulated inbound transfer. See Step 4 of the quickstart.

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Download an account certificate

In Mexico, you can download an account certificate from the Fintoc Dashboard. The certificate is a PDF that Fintoc issues to show that an account is open and active in the name of its holder. Share it when a customer or partner asks for proof of who owns a CLABE, for example before registering you as a supplier. The certificate shows:
  • The holder’s legal name, Mexican tax ID (RFC), and fiscal address.
  • The CLABE, the institution in SPEI (FINTOC (738)), and the currency (MXN).
  • The issue date.
To download it in live mode:
  • For the account’s main CLABE: open the account’s detail and click Account certificate.
  • For another CLABE of the account: open the CLABE’s detail and click Download certificate. Only enabled CLABEs have a certificate.
The Dashboard only shows these buttons when Fintoc can issue the certificate. The account must be active, and its holder must have a legal name, RFC, and fiscal address with a postal code on file. If the button doesn’t appear or the download fails, contact support to review the account holder’s data.