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The Fintoc dashboard requires two-factor authentication (2FA). After you enter your email and password, you also enter a 6-digit code from an authenticator app on your phone. This page explains how to set up 2FA the first time you sign in and how to sign in afterward.

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Choose an authenticator app

You can use any authenticator app that generates 6-digit time-based one-time passwords (TOTP). For example:
  • Google Authenticator
  • Authy
Install the app on your phone before you sign in to the dashboard for the first time.

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Set up 2FA the first time you sign in

The first time you sign in, the dashboard shows Configure your authenticator app with a QR code.
  1. Open your authenticator app on your phone.
  2. In the app, add a new account and scan the QR code shown in the dashboard.
  3. Enter the 6-digit code that the app shows for Fintoc.
  4. Click Confirm.
Fintoc activates 2FA on your account, and the dashboard opens. In the Team section, your 2FA status changes to OTP active.

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Sign in with 2FA

Each time you sign in after setup, the dashboard shows Enter the code from your authenticator app.
  1. Open your authenticator app and find the Fintoc code.
  2. Enter the 6-digit code in the dashboard.
  3. Click Confirm.
Each code is valid until your app shows the next code. If the dashboard rejects a code, wait for the app to show the next code and enter it. After three wrong codes in a row, Fintoc blocks your 2FA for 10 minutes. See Unblock a locked account.

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Remember this device

Before you click Confirm, you can select Remember this device for 30 days. Fintoc then doesn’t ask for a 2FA code when you sign in from the same device for the next 30 days. The option is off by default. To make Fintoc ask for a code again on every device, open the Team section, open the options menu (…) on your own row, and select Forget trusted devices.

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Change your 2FA device

If you move your authenticator app to a new phone and can still sign in, change your 2FA device from the Team section:
  1. Open the options menu (…) on your own row and select Change 2FA device.
  2. Click Change. Your old device stops generating valid codes for Fintoc.
  3. Scan the new QR code with the authenticator app on your new phone.
  4. Enter the 6-digit code that the app shows and click Confirm.
If you lost the phone with your authenticator app, you can’t change the device yourself. Ask an Admin in your organization to reset your 2FA. Fintoc then emails you a link to set up 2FA again. See Unlock a teammate’s 2FA.