Payment Intents can fail for a variety of reasons. The reason a given payment intent failed is available in a Payment Intent Object's error_reason attribute.
Below is a list of all the types of error_reason we currently send. We may add more at any time, so in developing and maintaining your code, you should not assume that only these types exist.
| error_reason | description |
|---|---|
bank_account_locked | The bank blocked the transfers service for this account. |
user_left | The user abandoned the payment process before selecting an account or entering their bank account´s credentials. |
bank_connection_error | Fintoc had a problem connecting with the selected bank. |
bank_not_available | The selected bank is temporary unavailable. |
amount_limit_reached | The maximum amount available to transfer was reached. |
insufficient_funds | The account doesn’t have enough money to execute the payment. |
login_credentials_locked | The bank indicated that the user's credentials are locked. |
login_invalid_credentials | The bank indicated that the user's credentials are invalid. |
maximum_amount_error | The amount exceeds the maximum amount allowed for that bank. |
mfa_authorization_timeout | The user did not authorize the transfer with their multifactor method. |
mfa_invalid_authorization | The bank indicated that the multifactor authorization was invalid. |
mfa_locked | The multifactor authentication method is locked. |
mfa_unavailable | The multifactor authentication method is unavailable. |
new_contact_amount_limit_reached | The amount exceeds the maximum amount permitted for new contacts. |
new_contact_transfer_number_limit_reached | The maximum number of transfers for new contacts was reached. |
recipient_account_not_allowed | The bank indicated that the recipient account is not allowed to receive transfers. |