Return an inbound Transfer

🇲🇽

Only available in Mexico

Fintoc lets you return an inbound transfer up to 90 days after the original transfer using the return transfer endpoint. This is useful when you want to return transfers based on your own business logic—for example, if you expect a specific amount but receive a different one.

Trigger the return

Using the transfer_id and the Fintoc-JWS-Signaturefor the request, call the return endpoint:

cURL

curl --request POST \
     --url https://api.fintoc.com/v2/transfers/tr_2wlt3xRBaEstTGPezqIGXy6JUU8/return \
     --header 'Authorization: sk_test_9c8d8CeyBTx1VcJzuDgpm4H' \
     --header 'Fintoc-JWS-Signature: CNMaYaDGU3ZhFV1ve6p3sAdYXhEklej8DVIAMqIWCkpNmT6Jp7iigcndXwH5q3WQFHiswgIQU5-_-4rV3jKGptCROmEyWPW8_elhYH1apzAyjOjyZ55ygv37xKHzIFhixzAwmXlAv4pfD4lVelYWVNOSN7REA0QJeCy2vKdqZ5cjqCXQ1lkQUlzOE7dpuNoAkhAhAJJ8HaamFKy7Gl7uwmqbIr-dVYv21d_9O7mO26n0gy3zWXD2nJDxU5Mzl2pZd8-sFvUr9Kmp_YkeRMh4bSe0fr1Uc_YgkjpmYUyu7kaxRWTbAdJ3GwqWFMUDiyfhHdzvZPZyU4VkWreimoydMA' \
     --header 'accept: application/json' \
     --header 'content-type: application/json'

If successful, the returned object will have return_pending status. Once the return is processed, the status will change to returned.

Using the SDK

transfer = client.v2.transfers.return(
  transfer_id = "tr_2wlt3xRBaEstTGPezqIGXy6JUU8"
)

Handling the result of a returned transfer

In most cases, calling the transfer return endpoint should work seamlessly. If an exceptional case occurs that prevents the transfer from being returned, we’ll notify you through a special webhook:

✅ If the return is successful:

• The transfer status becomes returned
• You'll receive an inbound.transfer.returned webhook
• The receipt_url shows the original Comprobante Electrónico de Pago (CEP) with the status "Devuelta"

❌ If the return fails:

• The transfer status reverts to succeeded
• You'll receive an inbound.transfer.return_failedwebhook

See our test guide to simulate both scenarios so you can handle the result in your integration correctly.