Receiving payouts
Set up your bank account to receive payouts.
For you to receive funds, Fintoc makes payouts to your bank account.
Payout availability can vary based on the country you’re operating in. Processing payouts happen according to your chosen payout schedule. Fintoc deducts fees from each daily payout, based on your pricing plan. For more details on how fees are calculated, take a look at the Fintoc Fees Guide.
Adding your bank account information
You need to have a bank account located in the country you are operating in. Fintoc does not support cross-border payouts.
The bank account owner also needs to be the company that signed the contract with Fintoc.
Updating your bank account information
To update your account details, reach out to your Account Executive.
Payout schedule
Your payout schedule refers to how often Fintoc sends money to your bank account.
You can see the available payout schedules by country below.
Payout schedule time zones
All payments and payouts are processed according to local time zone.
Chile
In Chile, Fintoc has two payout schedules available.
| Payout schedule | Cut-off time | Payout speed |
|---|---|---|
| Daily with banking cut-off time | 14:00 | 1 business day |
| Daily with business days cut-off time | 00:00 | 2 business days |
The default payout schedule is daily with banking cut-off time. If you want to change your payout schedule, please contact your Account Executive.
Daily with banking cut-off times
| Day of the week | Funds available on |
|---|---|
| Monday 14:00 to Tuesday 13:59 | Wednesday before 14:00 |
| Tuesday 14:00 to Wednesday 13:59 | Thursday before 14:00 |
| Wednesday 14:00 to Thursday 13:59 | Friday before 14:00 |
| Thursday 14:00 to Friday 13:59 | Monday before 14:00 |
| Friday 14:00 to Monday 13:59 | Tuesday before 14:00 |
Daily with business days cut-off times
| Day of the week | Funds available on |
|---|---|
| Monday 00:00 to Monday 23:59 | Wednesday before 14:00 |
| Tuesday 00:00 to Tuesday 23:59 | Thursday before 14:00 |
| Wednesday 00:00 to Wednesday 23:59 | Friday before 14:00 |
| Thursday 00:00 to Thursday 23:59 | Monday before 14:00 |
| Friday 00:00 to Sunday 23:59 | Tuesday before 14:00 |
Mexico
In Mexico, we support only one payout schedule.
| Payout schedule | Cut-off time | Payout speed |
|---|---|---|
| Daily with business days cut-off time | 00:00 | 1 business day |
Daily with business days cut-off times
| Day of the week | Funds available on |
|---|---|
| Monday 00:00 to Monday 23:59 | Tuesday before 15:00 |
| Tuesday 00:00 to Tuesday 23:59 | Wednesday before 15:00 |
| Wednesday 00:00 to Wednesday 23:59 | Thursday before 15:00 |
| Thursday 00:00 to Thursday 23:59 | Friday before 15:00 |
| Friday 00:00 to Sunday 23:59 | Monday before 15:00 |
Payout notifications
By default, every time Fintoc makes a payout to your bank account, an email is sent to you with the payout reconciliation report for that batch. See the reporting and reconciliation guide to learn more.
Using the Payouts API
Fintoc offers a robust Payouts API that empowers merchants to efficiently manage their payouts. Our Payouts API introduces a set of endpoints, enabling you to:
- List Historical Payouts: Retrieve a list of all historical payouts.
- Retrieve Specific Payout: Fetch details of a specific payout.
- Get Payout Resources by Type: Access all the resources included in a payout.
- Webhooks: Receive notifications when a payout starts processing and when it arrives in your bank account.
You can get more information about each method in our API Reference.
Webhooks
Fintoc employs webhooks to keep you informed throughout the payout process. Here are the key events we trigger:
| Event | Description |
|---|---|
payout.created | Sent when a payout is created and starts processing. |
payout.succeeded | Sent when a payout is successfully transferred to your bank account. |
payout.canceled | Sent when a payout is canceled and will not be sent to your bank account. |
Updated 3 months ago