For you to receive funds, Fintoc makes payouts to your bank account.

Payout availability can vary based on the country you’re operating in. Processing payouts happen according to your chosen payout schedule. Fintoc deducts fees from each daily payout, based on your pricing plan. For more details on how fees are calculated, take a look at the Fintoc Fees Guide.

Adding your bank account information

You need to have a bank account located in the country you are operating in. Fintoc does not support cross-border payouts.

The bank account owner also needs to be the company that signed the contract with Fintoc.

Updating your bank account information

To update your account details, reach out to your Account Executive.

Payout schedule

Your payout schedule refers to how often Fintoc sends money to your bank account.

You can see the available payout schedules by country below.

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Payout schedule time zones

All payments and payouts are processed according to local time zone.

Chile

In Chile, Fintoc has two payout schedules available.

The default payout schedule is daily with banking cut-off time. If you want to change your payout schedule, please contact your Account Executive.

Daily with banking cut-off times

Daily with business days cut-off times

Mexico

In Mexico, we support only one payout schedule.

Daily with business days cut-off times

Payout notifications

By default, every time Fintoc makes a payout to your bank account, an email is sent to you with the payout reconciliation report for that batch. See the reporting and reconciliation guide to learn more.

Using the Dashboard

You can see all past and future payouts from your dashboard by clicking on the Payouts tab located on the left side of the screen.

Using the Payouts API

Fintoc offers a robust Payouts API that empowers merchants to efficiently manage their payouts. Our Payouts API introduces a set of endpoints, enabling you to:

• List Historical Payouts: Retrieve a list of all historical payouts.
• Retrieve Specific Payout: Fetch details of a specific payout.
• Get Payout Resources by Type: Access all the resources included in a payout.
• Webhooks: Receive notifications when a payout starts processing and when it arrives in your bank account.

You can get more information about each method in our API Reference.

Webhooks

Fintoc employs webhooks to keep you informed throughout the payout process. Here are the key events we trigger: