Shopify

This guide will walk you through the process of integrating Fintoc into your Shopify store.

I. Install the Fintoc App on Shopify

Click on your country's link to begin:
- 🇨🇱 Fintoc App Chile
- 🇲🇽 Fintoc App Mexico
Click "Install" and follow the setup instructions.

II. Follow the steps and set up your Fintoc account

If this is your first time using Fintoc on Shopify, you will need to create an account on the Dashboard.

If you already have an account, log in with it to continue.

III. Complete your company details

Within the Dashboard, we will ask you for some information to activate your account.

Chile:

Business initiation certificate
RUT
Legal name and trade name
Address and district
Business activity
Bank account where you want to receive your payments

Mexico:

Tax status certificate
Legal representative ID
Bank statement cover page
Company incorporation deed
RFC
Legal name and trade name
Tax address
Bank account where you want to receive your payments

IV. Activate Fintoc on Shopify

Finally, once you confirm your details, all that's left is to activate Fintoc in your Shopify store.

That's it! Your customers can now pay with a much smoother experience, and you'll receive your payments faster and with lower fees. 🤘

FAQs

If you have any questions, check out our Shopify FAQ section.

Refunds

Refunds can be managed directly from your Shopify dashboard. Navigate to an Order, where you'll find a Refund button on the top-right corner. There you can enter the refund amount and any comments you wish to track. For more details, check out our Refunds Guide.

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You can issue refunds directly from Shopify, but refunds requested from e-commerce plugins cannot be cancelled from their dashboards. If you issued a refund from Shopify and wish to cancel it, you can use our Cancel Refunds endpoint or contact our support team. Please note that the cancellation will not be reflected in your Shopify Dashboard.